Enterprise Shares respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, create an account, save products, submit a creator or project application, place an order, or communicate with us.

By accessing or using Enterprise Shares, you acknowledge the practices described in this policy.

Information We Collect

Contact and account information

• Name
• Email address
• Telephone number
• Billing and shipping address
• Account login information

Order and transaction information

• Products viewed, saved, or purchased
• Order history
• Payment status and transaction identifiers
• Shipping and tracking information
• Return, refund, and customer support history

Complete payment card details are generally processed by authorized payment providers and are not normally stored directly by Enterprise Shares.

Creator and project information

• Creator, studio, or company name
• Creator biography and profile image
• Project descriptions and product information
• Images, videos, documents, and supporting materials
• Business and contact details
• Social media, website, and portfolio links

Technical and usage information

• IP address
• Browser and device information
• Pages viewed and actions taken
• Cookie and analytics identifiers
• Approximate location derived from technical information
• Referral and interaction information

How We Collect Information

We may collect information:

• Directly from you
• Automatically through cookies and similar technologies
• From payment processors and financial institutions
• From shipping carriers and fulfillment partners
• From creators or suppliers involved in fulfilling your order
• From service providers and publicly available sources where permitted

How We Use Personal Information

Enterprise Shares may use personal information to:

• Operate, maintain, and improve the website
• Process payments and fulfill orders
• Provide shipping, tracking, returns, and customer support
• Create and manage customer accounts and wishlists
• Review creator and project applications
• Publish approved creator profiles and product information
• Prevent fraud, unauthorized transactions, and security incidents
• Send account, order, and service communications
• Send marketing communications where permitted
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our policies and protect legal rights

Shopify and Other Service Providers

Enterprise Shares is hosted using Shopify. Shopify and other service providers may process personal information to provide website hosting, checkout, payment processing, fraud prevention, analytics, email, fulfillment, customer support, and marketing services.

These providers may process information in countries other than the country where you live.

How We Disclose Information

We may disclose relevant information to:

• Shopify and website infrastructure providers
• Payment processors and financial institutions
• Shipping carriers, warehouses, creators, and fulfillment partners
• Analytics, advertising, and marketing providers
• Fraud prevention and security providers
• Accountants, insurers, lawyers, and professional advisers
• Government authorities where legally required
• A purchaser or successor involved in a business transaction

Creators and fulfillment partners may receive only the customer information reasonably required to process and deliver the relevant order.

Cookies and Similar Technologies

Enterprise Shares and its service providers may use cookies, pixels, local storage, and similar technologies to:

• Keep the website functioning
• Remember accounts, carts, and wishlist selections
• Measure traffic and website performance
• Understand how visitors use the website
• Prevent fraud and improve security
• Provide relevant advertising where permitted

You may control certain cookies through your browser or the privacy controls displayed on the website. Disabling essential cookies may prevent parts of the store from functioning correctly.

Marketing Communications

Where permitted, Enterprise Shares may send product updates, creator stories, project recommendations, and promotional communications.

You may unsubscribe from marketing emails using the unsubscribe link in the message. You may still receive essential account, transaction, and service communications.

Wishlists and Saved Products

When you save products to a wishlist, Enterprise Shares may store the selected product identifiers and associate them with your browser or customer account.

Logged-in customers may have wishlist information retained to make it available across supported devices and future sessions.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods vary depending on the type of information and the reason it was collected.

Security

Enterprise Shares uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No internet transmission or storage system is completely secure. You are responsible for protecting your account credentials and notifying us of suspected unauthorized access.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information
• Opt out of certain marketing or targeted advertising activities
• Appeal a privacy request decision where applicable

To submit a privacy request, email bopanbusiness@163.com. We may need to verify your identity before completing the request.

Children's Privacy

Enterprise Shares is not directed to children below the minimum age required to consent to online services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

International Data Transfers

Your information may be processed in countries other than the country where you live. Where required, appropriate safeguards may be used for international transfers.

Changes to This Privacy Policy

Enterprise Shares may update this Privacy Policy to reflect changes in services, technology, business practices, or legal obligations.

The updated policy will be published on this page with a revised “Last updated” date.

Contact Us

For privacy questions or requests, contact: bopanbusiness@163.com.